If you have never used a professional interstate mover before, move day can feel like a black box. Who arrives? What happens first? How long does it take? What are you supposed to do?
This guide walks through every phase of move day, from the morning the crew arrives at your origin through the moment the truck pulls away at your destination, so you know exactly what to expect.
When the crew arrives
Crew typically arrives between 8 AM and 10 AM at the start of your pickup window. The crew chief introduces the team, confirms parking, and reviews the move sheet.
The walkthrough and inventory
Before loading begins, the crew chief walks the home with you to confirm what is going and what is staying. This is your chance to flag specialty items or note pre-existing damage.
How loading actually works
Crews load in a deliberate order: heaviest items first, fragile items last. Furniture is wrapped in pads at the home and stretch-wrapped on the truck. Boxes are tagged with inventory stickers.
What you sign and why
The two key documents are the bill of lading (the contract for transport) and the inventory list (what is on the truck). Read both before signing.
What happens in transit
Most cross-state hauls take 2–10 days depending on distance and service tier. You will get proactive status updates from your coordinator and a confirmed delivery window 48 hours in advance.
Delivery day
Delivery typically runs 4–8 hours depending on home size. The crew unloads in the reverse order of loading, places furniture per your direction, and walks through the inventory with you before final sign-off.
Move day done well is calm, organized, and finished by dinner. Call 855-967-0102 to talk through your specific move with a senior coordinator.